--- title: "Been scammed? What to do now and where to report" url: https://tapsafely.com/been-scammed source: TapSafely description: "A calm, step-by-step plan for what to do if you've paid a scammer or shared your details, plus official places to report scams in more than 30 countries." --- Emergency plan # Been scammed? Do these things now. First: it isn't your fault. Scams are run by professionals and catch smart, careful people every day. Acting quickly gives you the best chance of stopping the damage. ## In the first hour 1. **Call your bank, card provider or payment app** using the number on your card or in the official app. Say you've been scammed and ask them to stop or recall the payment and block your card if needed. With crypto, contact the exchange you sent it from. 2. **Stop all contact** with the scammer. Don't send more money, even if they promise a refund or threaten you. 3. **Secure your accounts.** If you shared a password or code, change the password on the real site, turn on two-step verification, and sign out other devices. 4. **If someone accessed your computer**, disconnect it from the internet and uninstall any app they asked you to install. 5. **Save evidence:** screenshots of messages, phone numbers, web addresses, payment references and dates. ## Today 1. **Report it** to the police or national fraud service (choose your country on this page). You'll often get a reference number that banks ask for. 2. **Report the account or profile** on the platform where it happened: WhatsApp, Telegram, Facebook, Instagram, TikTok, the marketplace or the dating app. 3. **If you shared ID documents**, contact the issuing authority and consider credit monitoring or identity protection. 4. **Tell family and friends**, especially if your account was taken over and could be used to message them. ## In the coming weeks - Watch your statements and credit report for anything unusual. - **Beware of recovery scams:** anyone who contacts you offering to get your money back for a fee. [How they work](https://tapsafely.com/scams/recovery-scams). - Talk to someone. Losing money to a scam can be distressing. Many countries have free victim support services, which your police report can often connect you to. [Warn others: report the scam here too](https://tapsafely.com/report) ### Where to report in your country Your countryLoading… Choose your country, or see the full list below. ### Need help working out what to do? Our AI assistant can walk you through the next steps, in your language. Ask TapSafely TapSafely is an independent service run by an IT company. We are not a government agency, police force or bank, and we can't investigate cases or recover money. Worldwide directory ## Where to report a scam, country by country Official police, government and regulator services. Reviewed 2026-09-16. Services change, so if a link doesn't work, your bank or local police can tell you where to report. ### Europe ### United Kingdom - [England, Wales and Northern Ireland: Report Fraud](https://www.reportfraud.police.uk/) · **0300 123 2040** - Scotland: call Police Scotland · **101** - Forward scam texts to 7726 for free · **7726** - [Forward suspicious emails to report@phishing.gov.uk](mailto:report@phishing.gov.uk) - Call 159 to reach your bank safely · **159** ### Ireland - [Report scams and fraud at your local Garda station](https://www.garda.ie/en/crime/cyber-crime/i-ve-been-caught-out-by-an-online-scam-what-should-i-do-.html) - [Scam calls or texts: ask your phone provider to block the number](https://www.comreg.ie/advice-information/scam-calls/) ### Germany - [Report online to your state police (Onlinewache)](https://www.hilfe-info.de/Webs/hilfeinfo/DE/EigeneRechteKennen/Strafverfahren/Anzeige/Onlinewache/Onlinewache_node.html) - [Forward phishing emails to phishing@verbraucherzentrale.nrw](mailto:phishing@verbraucherzentrale.nrw) - [Complain about spam SMS to the Bundesnetzagentur](https://www.bundesnetzagentur.de/DE/Vportal/TK/Aerger/Faelle/SMSSpam/start.html) ### France - [Get help and report cybercrime via 17Cyber (24/7)](https://17cyber.gouv.fr/) - [Forward spam or scam SMS to 33700](https://www.33700.fr/) · **33700** - Call Info Escroqueries (free, weekdays) · **0 805 805 817** ### Spain - [Call INCIBE's free cybersecurity helpline (WhatsApp 900 116 117)](https://www.incibe.es/linea-de-ayuda-en-ciberseguridad) · **017** - [File a complaint (denuncia) with the Policía Nacional](https://www.policia.es/_es/denuncias.php) ### Italy - [Report online scams to the Polizia Postale](https://www.commissariatodips.it/segnalazioni/index.html) ### Netherlands - [Report or get advice from the Fraudehelpdesk](https://www.fraudehelpdesk.nl/) · **088 786 73 72** - [Report internet fraud to the police](https://www.politie.nl/aangifte-of-melding-doen/aangifte-van-internetoplichting-niets-ontvangen.html) · **0900-8844** ### Belgium - [Forward suspicious messages to suspect@safeonweb.be](mailto:suspect@safeonweb.be) - [Report an online scam to the police (Police-on-web)](https://my.police.be/app/fr/home) - [Report consumer fraud via ConsumerConnect](https://consumerconnect.be/en) ### Portugal - [File a fraud complaint online (Queixa Eletrónica)](https://queixaselectronicas.mai.gov.pt/) - [Report cybercrime to the Public Prosecutor's Cybercrime Office](https://cibercrime.ministeriopublico.pt/) ### Poland - [Report scam websites and phishing to CERT Polska](https://incydent.cert.pl/) - Forward suspicious SMS free to 8080 · **8080** - [Forward suspicious emails to cert@cert.pl](mailto:cert@cert.pl) ### Greece - [File an online fraud complaint with the Cyber Crime Division](https://www.gov.gr/en/upourgeia/upourgeio-prostasias-tou-polite/ellenike-astunomia/kataggelia-gia-periptoseis-apates-me-upologiste) - Call the Hellenic Police Cyber Crime Directorate · **11188** ### Cyprus - [Report cybercrime to the Cyprus Police (CyberAlert)](https://cyberalert.cy/) - [Email cybercrime@police.gov.cy or call the cybercrime office](mailto:cybercrime@police.gov.cy) · **+357 22808200** ### Türkiye - [Report cybercrime to the police (online tip-off)](https://ihbar.ng112.gov.tr/) - [Report malicious links to USOM](https://www.usom.gov.tr/ihbar) ### Other EU countries - [Find your country's official cybercrime reporting site (Europol)](https://www.europol.europa.eu/report-a-crime/report-cybercrime-online) ### Americas ### United States - [Report scams and fraud to the FTC](https://reportfraud.ftc.gov/) - [Report online and cyber-enabled crime to the FBI (IC3)](https://www.ic3.gov/) - Forward scam texts to 7726 (SPAM) · **7726** ### Canada - [Report fraud or cybercrime to the Canadian Anti-Fraud Centre](https://reportcyberandfraud.canada.ca/) · **1-888-495-8501** - Forward scam texts to 7726 (SPAM) · **7726** ### Mexico - Victim of cybercrime? Call the Guardia Nacional · **088** - [Report financial fraud to CONDUSEF](https://www.condusef.gob.mx/) ### Brazil - [Follow the government's “Sofri um golpe, e agora?” steps](https://www.gov.br/mj/pt-br/acesso-a-informacao/acoes-e-programas/sofri-um-golpe-e-agora) - [Call your bank, then file a report at your state's online police station](https://www.gov.br/mj/pt-br/acesso-a-informacao/acoes-e-programas/sofri-um-golpe-e-agora/tive-perdas-financeiras) ### Argentina - [Report cybercrime to the prosecutors' unit (UFECI)](mailto:denunciasufeci@mpf.gov.ar) - [See all official ways to report](https://www.argentina.gob.ar/servicio/denunciar-un-delito-informatico) ### Asia-Pacific ### Australia - [Report scams to Scamwatch](https://portal.scamwatch.gov.au/report-a-scam/) - [Report cybercrime to police via ReportCyber](https://www.cyber.gov.au/report-and-recover/report) - Telstra, Belong and Boost customers: forward scam texts to 7226 · **7226** ### New Zealand - [Report scams and cyber incidents to the NCSC](https://www.ncsc.govt.nz/report/) - Forward scam texts free to 7726 · **7726** - [Get help from Netsafe](https://netsafe.org.nz/report) · **0508 638 723** ### India - [Report on the National Cyber Crime Reporting Portal](https://cybercrime.gov.in/) - Lost money to online fraud? Call 1930 immediately · **1930** - [Report fraud calls, SMS or WhatsApp on Chakshu (Sanchar Saathi)](https://sancharsaathi.gov.in/sfc/) ### Singapore - [Report a scam via ScamShield](https://go.gov.sg/scamreport) - Call the 24/7 ScamShield Helpline · **1799** - [Lodge a police report online](https://www.police.gov.sg/e-services/lodge-police-report) ### Malaysia - [Scammed? Call the National Scam Response Centre (24 hours)](https://www.malaysia.gov.my/en/categories/safety-and-community/cybersecurity/nsrc-997-hotline) · **997** ### Philippines - Report scams to the 24/7 Inter-Agency Response Center · **1326** - Or report in the eGovPH app (More → Report → Scam) ### Indonesia - [Report financial scams to the Indonesia Anti-Scam Centre (OJK)](https://iasc.ojk.go.id/) - Call the OJK contact centre · **157** ### Japan - [Report cyber incidents online to the National Police Agency](https://www.npa.go.jp/bureau/cyber/soudan.html) - Call the police consultation line (non-emergency) · **#9110** - [Forward phishing emails or SMS to info@antiphishing.jp](mailto:info@antiphishing.jp) ### South Korea - [Report voice phishing or smishing (24/7)](https://www.counterscam112.go.kr/) · **1394** - [Report cybercrime to the police (ECRM)](https://ecrm.police.go.kr/minwon/main) ### Hong Kong - [Report deception to the police e-Report Centre](https://www.erc.police.gov.hk/) - [Call the 24-hour Anti-Scam Helpline (advice)](https://www.adcc.gov.hk/en-hk/contact-us.html) · **18222** ### Pakistan - [Report cybercrime to the NCCIA helpline](https://www.nccia.gov.pk/) · **1799** - [Complain about fraud calls or SMS to the PTA](https://complaint.pta.gov.pk/RegisterComplaint.aspx) ### Africa & Middle East ### Nigeria - [Report cybercrime to the Nigeria Police National Cybercrime Centre](https://nccc.npf.gov.ng/ereport/) - [Report financial crime to the EFCC (Eagle Eye)](https://www.eagleeye.efcc.gov.ng/) ### Kenya - [Report to the DCI anonymously (toll-free, 24/7)](https://www.dci.go.ke/fichua-kwa-dci) · **0800 722 203** - [Report a cyber incident to KE-CIRT/CC](https://ke-cirt.go.ke/report-an-incident/) - Safaricom customers: forward suspicious SMS to 333 · **333** ### South Africa - [Report cybercrime anonymously to SAPS Crime Stop](https://www.saps.gov.za/services/cc_crime_stop.php) · **08600 10111** ### United Arab Emirates - [Report cybercrime via the Ministry of Interior eCrime service](https://u.ae/en/information-and-services/justice-safety-and-the-law/cyber-safety-and-digital-security/report-cybercrimes-online) - Dubai: use the Dubai Police app or call 901 · **901** ### Saudi Arabia - Forward fraud text messages free to 330330 · **330330** - [Report spam and fraud messages to the CST](https://www.cst.gov.sa/en/services/Spam-Reports) · **19966** - Report fraud to Public Security in the Kollona Amn app ### Everywhere else ### Any other country - If money was sent, call your bank or payment app immediately using the number on your card or in the official app - Report it to your national police or cybercrime unit - Tell your country's consumer protection authority - [Scammed by a business in another country? Report it at econsumer.gov](https://www.econsumer.gov/)