---
title: "Fake brand messages: is it really them? | TapSafely"
url: https://tapsafely.com/scams/brands
source: TapSafely
description: "Fake messages from 41 brands and agencies scammers copy most, from USPS and Royal Mail to PayPal and HMRC. See how to spot and report them."
---

[Home](https://tapsafely.com/)/[Scam guides](https://tapsafely.com/scams/)/ Brand scams

Brand scam alerts

# Is that message really from them?

Scammers pretend to be the companies and agencies people trust most. Pick a name to see what the real organisation says it will never ask for, its real web addresses, and where to report a fake.

## Parcels and deliveries

[USPS

### USPS scam texts: how to spot a fake

Package on hold because of an incomplete address, with a link to update it.

How to spot a fake](https://tapsafely.com/scams/usps-scam-texts)[Royal Mail

### Royal Mail scam texts: how to spot a fake

Text asking for a small fee (about 1 to 3 pounds) to reschedule a delivery.

How to spot a fake](https://tapsafely.com/scams/royal-mail-scam-texts)[DHL

### DHL scam messages: how to spot a fake

Customs duty or tax payment link for a held shipment.

How to spot a fake](https://tapsafely.com/scams/dhl-scam-messages)[FedEx

### FedEx scam texts: how to spot a fake

Text with a tracking code asking you to set delivery preferences.

How to spot a fake](https://tapsafely.com/scams/fedex-scam-texts)[UPS

### UPS scam texts: how to spot a fake

Text about a delivery with a link to a harmful site or malware.

How to spot a fake](https://tapsafely.com/scams/ups-scam-texts)[Evri

### Evri scam texts: how to spot a fake

Text asking for a small fee to reschedule a missed delivery.

How to spot a fake](https://tapsafely.com/scams/evri-scam-texts)[Australia Post

### Australia Post scam texts: how to spot a fake

Undelivered parcel message asking for action or a fee.

How to spot a fake](https://tapsafely.com/scams/australia-post-scam-texts)[Canada Post

### Canada Post scam texts: how to spot a fake

Package held in a warehouse, confirm a small payment to deliver it.

How to spot a fake](https://tapsafely.com/scams/canada-post-scam-texts)

## Banks and payment apps

[PayPal

### PayPal scam emails: how to spot a fake

Emails with generic greetings such as Dear user or Hello PayPal member.

How to spot a fake](https://tapsafely.com/scams/paypal-scam-emails)[Zelle

### Zelle scams: how to spot them and stay safe

Fake bank fraud alert text asking if you approved a Zelle payment.

How to spot a fake](https://tapsafely.com/scams/zelle-scams)[Cash App

### Cash App scams: how to spot them and stay safe

Fake Cash App giveaway or cash flip that asks you to pay first.

How to spot a fake](https://tapsafely.com/scams/cash-app-scams)[Venmo

### Venmo scams: how to spot them and stay safe

Fake prize or cash reward with a link to claim it.

How to spot a fake](https://tapsafely.com/scams/venmo-scams)[Chase

### Chase scam texts: how to spot a fake

Fake fraud alert asking you to confirm a large purchase.

How to spot a fake](https://tapsafely.com/scams/chase-bank-scam-texts)[Bank of America

### Bank of America scam texts: how to spot a fake

Fake fraud alert asking you to reply or tap a link about a charge.

How to spot a fake](https://tapsafely.com/scams/bank-of-america-scam-texts)[Wells Fargo

### Wells Fargo scam texts: how to spot a fake

Fake fraud alert asking you to reply or call about a transaction.

How to spot a fake](https://tapsafely.com/scams/wells-fargo-scam-texts)

## Shopping, streaming and tech accounts

[Amazon

### Amazon scam messages: how to spot a fake

Fake order confirmations or shipping updates for purchases you did not make.

How to spot a fake](https://tapsafely.com/scams/amazon-scam-messages)[Netflix

### Netflix scam emails: how to spot a fake

Emails or texts saying your payment failed and your membership will be suspended.

How to spot a fake](https://tapsafely.com/scams/netflix-scam-emails)[Apple

### Apple scam messages: how to spot a fake

Fake App Store or Apple Music receipts for purchases you did not make.

How to spot a fake](https://tapsafely.com/scams/apple-scam-messages)[Microsoft

### Microsoft scam calls and emails: how to spot them

Unexpected calls from fake Microsoft technicians who want remote access to your computer.

How to spot a fake](https://tapsafely.com/scams/microsoft-scam-calls-and-emails)[Booking.com

### Booking.com scam messages: how to spot a fake

Urgent messages saying your booking will be cancelled unless you confirm your card details.

How to spot a fake](https://tapsafely.com/scams/booking-com-scam-messages)[Geek Squad

### Geek Squad scam emails: how to spot a fake

Invoice saying you were charged hundreds of dollars to renew Geek Squad.

How to spot a fake](https://tapsafely.com/scams/geek-squad-scam-emails)[Norton and McAfee

### Norton and McAfee renewal scams: spot a fake invoice

Invoice saying your antivirus subscription renewed for hundreds of dollars.

How to spot a fake](https://tapsafely.com/scams/norton-mcafee-renewal-scams)[Walmart

### Walmart scam messages: how to spot a fake

Text saying you won a Walmart gift card.

How to spot a fake](https://tapsafely.com/scams/walmart-scam-messages)[Google and Gmail

### Google and Gmail scams: how to spot them and stay safe

Phone call from 'Google support' about a hacked account.

How to spot a fake](https://tapsafely.com/scams/google-gmail-scams)[Steam

### Steam scams: how to spot them and stay safe

I accidentally reported your account, contact this Steam admin to avoid a ban.

How to spot a fake](https://tapsafely.com/scams/steam-scams)

## Messaging and social media

[WhatsApp

### WhatsApp scams: how to spot them and stay safe

Messages from a new number pretending to be a friend or family member who needs money.

How to spot a fake](https://tapsafely.com/scams/whatsapp-scams)[Meta (Facebook and Instagram)

### Facebook and Instagram scams: how to spot them

Direct messages claiming your account will be banned or has broken copyright rules.

How to spot a fake](https://tapsafely.com/scams/facebook-instagram-scams)[TikTok

### TikTok scams: how to spot them and stay safe

Your account will be banned unless you verify it with the code we just sent.

How to spot a fake](https://tapsafely.com/scams/tiktok-scams)[Telegram

### Telegram scams: how to spot them and stay safe

Telegram support asking you to send the login code you just received.

How to spot a fake](https://tapsafely.com/scams/telegram-scams)

## Tax and government

[HMRC

### HMRC scam texts and calls: how to spot them

Unexpected tax refund or rebate offers sent by text, email or social media.

How to spot a fake](https://tapsafely.com/scams/hmrc-scam-texts-and-calls)[IRS

### IRS scam calls and texts: how to spot them

Unsolicited texts or emails about a tax refund or credit with a link to claim it.

How to spot a fake](https://tapsafely.com/scams/irs-scam-calls-and-texts)[E-ZPass and US toll agencies

### E-ZPass and unpaid toll texts: how to spot a fake

Texts claiming you owe a small unpaid toll with a link to pay.

How to spot a fake](https://tapsafely.com/scams/e-zpass-toll-scam-texts)[Social Security (SSA)

### Social Security (SSA) scams: how to spot them and stay safe

Your Social Security number has been suspended because of suspicious activity.

How to spot a fake](https://tapsafely.com/scams/social-security-scams)[Medicare

### Medicare scam calls: how to spot them

You need a new or updated Medicare card, just confirm your Medicare number.

How to spot a fake](https://tapsafely.com/scams/medicare-scam-calls)[DVLA

### DVLA scam texts: how to spot a fake

You are due a vehicle tax refund, click to claim.

How to spot a fake](https://tapsafely.com/scams/dvla-scam-texts)[TV Licensing

### TV Licensing scam emails: how to spot a fake

Your TV Licence payment failed, update your billing information.

How to spot a fake](https://tapsafely.com/scams/tv-licensing-scam-emails)[ATO

### ATO scam calls and texts: how to spot them

You have a tax refund waiting, sign in to myGov through this link.

How to spot a fake](https://tapsafely.com/scams/ato-scam-calls-and-texts)[CRA

### CRA scam calls and texts: how to spot them

You have a CRA refund waiting, accept it by Interac e-Transfer.

How to spot a fake](https://tapsafely.com/scams/cra-scam-calls-and-texts)

## Marketplaces and crypto

[eBay

### eBay scam messages: how to spot a fake

Urgent or threatening emails telling you to act quickly on your account.

How to spot a fake](https://tapsafely.com/scams/ebay-scam-messages)[Coinbase

### Coinbase scam messages: how to spot a fake

Calls or texts from fake Coinbase support saying your account is compromised.

How to spot a fake](https://tapsafely.com/scams/coinbase-scam-messages)[Binance

### Binance scam messages: how to spot a fake

Spoofed SMS messages that appear to come from Binance.

How to spot a fake](https://tapsafely.com/scams/binance-scam-messages)

TapSafely is independent and not affiliated with any of these organisations. Names are used only to help people recognise impersonation scams.

## Questions

Why do scammers pretend to be big brands?

Because most people use them. A fake parcel, bank or streaming message only has to reach people who happen to be waiting for a delivery or using that service.

How can I tell if a message is really from a company?

Don't use the link or number in the message. Open the company's official app, or type its web address yourself, and check your account there.
