--- title: "Canada Post scam texts: how to spot a fake | TapSafely" url: https://tapsafely.com/scams/canada-post-scam-texts source: TapSafely description: "Is that Canada Post message real? The warning signs, Canada Post's real websites, how to check safely and where to report a fake." --- [Home](https://tapsafely.com/)/[Scam guides](https://tapsafely.com/scams/)/[Brand scams](https://tapsafely.com/scams/brands)/ Canada Post # Canada Post scam texts: how to spot a fake Scammers copy Canada Post because millions of people use it. Here's how to tell a fake Canada Post message from a real one, and what to do if you already clicked. By the TapSafely editorial team · Updated 16 September 2026 ## In short Canada Post says it will never text you or send unsolicited email asking for card or banking details, login details, or payment to track or release a delivery. It does not charge you to track or release a delivery. **Most common fake:** Package held in a warehouse, confirm a small payment to deliver it. **Safest check:** Enter your tracking number yourself at canadapost-postescanada.ca. Example · fake Canada Post message · Illustrative, links disabled Canada Post: Your package is held at our warehouse awaiting delivery. Confirm payment of 1.99 CAD to schedule it: canadapost-delivery[.]top/pay An example fake Canada Post message with the warning signs highlighted. ## What Canada Post says Canada Post says it will never text you or send unsolicited email asking for card or banking details, login details, or payment to track or release a delivery. It does not charge you to track or release a delivery. Source: [Canada Post](https://www.canadapost-postescanada.ca/cpc/en/support/kb/company-policies/privacy-security/what-do-to-if-you-get-suspicious-email.page) ## Common fake Canada Post messages - Package held in a warehouse, confirm a small payment to deliver it - Link to arrange delivery of a package - Reward offered as an apology for a bad delivery experience - Social media giveaway of phones that only asks for a shipping fee ## Canada Post's real web addresses Genuine Canada Post links and emails use these domains. Look at the part just before the first single slash: **canadapost-postescanada.ca** is real, but **canadapost-postescanada-support-center.com** or **canadapost-postescanada.ca.account-check.top** are not. - **canadapost-postescanada.ca** - **canadapost.ca** Scammers can also hide a fake link behind real-looking text. [Learn how to read a web address](https://tapsafely.com/scams/phishing-links). ## How to check a Canada Post message safely 1. Enter your tracking number yourself at canadapost-postescanada.ca 2. Genuine Canada Post texts come only from the short codes and numbers listed on its support page 3. Canada Post leaves a delivery notice card at your door rather than sending unsolicited emails 4. Contact Canada Post directly through its website if unsure ## How to report a fake Canada Post message - Forward spam texts to 7726 (SPAM). [Official details on canadapost-postescanada.ca](https://www.canadapost-postescanada.ca/cpc/en/support/kb/company-policies/privacy-security/what-do-to-if-you-get-suspicious-email.page) - Report fraud to the Canadian Anti-Fraud Centre online or by phone. [Official details on antifraudcentre-centreantifraude.ca](https://antifraudcentre-centreantifraude.ca/report-signalez-eng.htm) Also report it to the official fraud service in your country. [See the worldwide list](https://tapsafely.com/been-scammed#where-to-report). ## If you clicked, paid or shared details ### Act quickly. It makes a difference. 1. If you entered card or bank details, call your bank now using the number on your card, and ask them to block the card. 2. If you entered a password, change it on the real Canada Post website or app and turn on two-step verification. 3. Expect follow-up calls or messages pretending to help. Never share one-time codes or move money to a "safe account". 4. Report the scam, then delete the message. More help: [Fake delivery texts and customs-fee scams](https://tapsafely.com/scams/fake-delivery-texts) and [what to do after a scam](https://tapsafely.com/been-scammed). ## Questions people ask Does Canada Post send messages asking for payment or personal details? Canada Post says it will never text you or send unsolicited email asking for card or banking details, login details, or payment to track or release a delivery. It does not charge you to track or release a delivery. How can I check if a Canada Post message is real? Enter your tracking number yourself at canadapost-postescanada.ca. Genuine Canada Post texts come only from the short codes and numbers listed on its support page. Canada Post leaves a delivery notice card at your door rather than sending unsolicited emails. Contact Canada Post directly through its website if unsure. How do I report a fake Canada Post message? Forward spam texts to 7726 (SPAM). Report fraud to the Canadian Anti-Fraud Centre online or by phone. I clicked a link in a fake Canada Post message. What should I do? Don't enter anything else. If you typed card or bank details, call your bank now using the number on your card. If you entered a password, change it on the real website and turn on two-step verification. Then report the message and delete it. ## Official sources and further reading We check our pages against official advice from the organisations themselves and from government agencies. - [Recognizing spam, fraudulent emails and text messages](https://www.canadapost-postescanada.ca/cpc/en/support/kb/company-policies/privacy-security/what-do-to-if-you-get-suspicious-email.page) (Canada Post) - [Protecting yourself against brand-spoofing fraudsters](https://www.canadapost-postescanada.ca/blogs/personal/perspectives/protecting-yourself-against-brand-spoofing-fraudsters/) (Canada Post) - [Report fraud and cybercrime](https://antifraudcentre-centreantifraude.ca/report-signalez-eng.htm) (Canadian Anti-Fraud Centre) ### Got a message like this? Paste the message or link Check it free ### Still unsure? Describe what happened and our AI assistant will help, in any language. Ask TapSafely ### Seen this scam? Your report helps warn people in your area. [Report it](https://tapsafely.com/report) ### Free check tools - [Link checker](https://tapsafely.com/link-checker) - [QR code checker](https://tapsafely.com/qr-code-checker) - [Screenshot checker](https://tapsafely.com/screenshot-scam-checker) - [Scam glossary](https://tapsafely.com/scam-glossary) ## Related [Guide ### Fake delivery texts and customs-fee scams Got a text saying your parcel is on hold until you pay a small fee? See how fake delivery texts work, the red flags, and… Read guide](https://tapsafely.com/scams/fake-delivery-texts)[Brand alert ### USPS scam texts: how to spot a fake USPS says it will not send you texts or emails unless you first asked for updates using a tracking number, and… How to spot it](https://tapsafely.com/scams/usps-scam-texts)[Brand alert ### Royal Mail scam texts: how to spot a fake Royal Mail says it only sends email and text notifications when the sender asked for them on a tracked service… How to spot it](https://tapsafely.com/scams/royal-mail-scam-texts)[Brand alert ### DHL scam messages: how to spot a fake DHL says the only payments it requests by email or SMS are customs duties and taxes, and a one-time passcode i… How to spot it](https://tapsafely.com/scams/dhl-scam-messages)