--- title: "Chase scam texts: how to spot a fake | TapSafely" url: https://tapsafely.com/scams/chase-bank-scam-texts source: TapSafely description: "Is that Chase message real? The warning signs, Chase's real websites, how to check safely and where to report a fake." --- [Home](https://tapsafely.com/)/[Scam guides](https://tapsafely.com/scams/)/[Brand scams](https://tapsafely.com/scams/brands)/ Chase # Chase scam texts: how to spot a fake Scammers copy Chase because millions of people use it. Here's how to tell a fake Chase message from a real one, and what to do if you already clicked. By the TapSafely editorial team · Updated 16 September 2026 ## In short Chase says it will never ask you to send money to yourself, and it will not ask you to send it your personal or account details. If a text, email or call about your account worries you, Chase asks you to contact it using the number on your card or statement. **Most common fake:** Fake fraud alert asking you to confirm a large purchase. **Safest check:** Do not tap the link; open the Chase app or type chase.com into your browser yourself. Example · fake Chase message · Illustrative, links disabled Chase Alert: Your debit card has been temporarily locked due to suspicious activity. Verify your identity to restore access: chase-verify[.]top/login An example fake Chase message with the warning signs highlighted. ## What Chase says Chase says it will never ask you to send money to yourself, and it will not ask you to send it your personal or account details. If a text, email or call about your account worries you, Chase asks you to contact it using the number on your card or statement. Source: [Chase](https://www.chase.com/digital/resources/privacy-security/security/how-to-spot-scams) ## Common fake Chase messages - Fake fraud alert asking you to confirm a large purchase - Text saying your account is locked with a link to sign in - Caller posing as Chase staff who says your account has been hacked - Request to move money to a new 'secure' account or send it to yourself with Zelle - Request to share a one-time passcode to stop a payment ## Chase's real web addresses Genuine Chase links and emails use these domains. Look at the part just before the first single slash: **chase.com** is real, but **chase-support-center.com** or **chase.com.account-check.top** are not. - **chase.com** Scammers can also hide a fake link behind real-looking text. [Learn how to read a web address](https://tapsafely.com/scams/phishing-links). ## How to check a Chase message safely 1. Do not tap the link; open the Chase app or type chase.com into your browser yourself 2. Call the number on the back of your card or on your statement 3. Never send money to yourself or to a 'safe' account because someone told you to 4. Treat Zelle, wires and gift cards like cash, since money sent to a scammer is hard to get back ## How to report a fake Chase message - Forward suspicious emails that claim to be from Chase to phishing@chase.com. [Official details on chase.com](https://www.chase.com/digital/resources/privacy-security/security/how-you-can-protect) - Forward the scam text to SPAM (7726) to alert your mobile carrier. [Official details on chase.com](https://www.chase.com/personal/credit-cards/education/credit-score/what-is-smishing) - Report the scam to the Federal Trade Commission at ReportFraud.ftc.gov. [Official details on reportfraud.ftc.gov](https://reportfraud.ftc.gov/) Also report it to the official fraud service in your country. [See the worldwide list](https://tapsafely.com/been-scammed#where-to-report). ## If you clicked, paid or shared details ### Act quickly. It makes a difference. 1. If you entered card or bank details, call your bank now using the number on your card, and ask them to block the card. 2. If you entered a password, change it on the real Chase website or app and turn on two-step verification. 3. Expect follow-up calls or messages pretending to help. Never share one-time codes or move money to a "safe account". 4. Report the scam, then delete the message. More help: [Bank impersonation and “safe account” scams](https://tapsafely.com/scams/bank-safe-account-scam) and [what to do after a scam](https://tapsafely.com/been-scammed). ## Questions people ask Does Chase send messages asking for payment or personal details? Chase says it will never ask you to send money to yourself, and it will not ask you to send it your personal or account details. If a text, email or call about your account worries you, Chase asks you to contact it using the number on your card or statement. How can I check if a Chase message is real? Do not tap the link; open the Chase app or type chase.com into your browser yourself. Call the number on the back of your card or on your statement. Never send money to yourself or to a 'safe' account because someone told you to. Treat Zelle, wires and gift cards like cash, since money sent to a scammer is hard to get back. How do I report a fake Chase message? Forward suspicious emails that claim to be from Chase to phishing@chase.com. Forward the scam text to SPAM (7726) to alert your mobile carrier. Report the scam to the Federal Trade Commission at ReportFraud.ftc.gov. I clicked a link in a fake Chase message. What should I do? Don't enter anything else. If you typed card or bank details, call your bank now using the number on your card. If you entered a password, change it on the real website and turn on two-step verification. Then report the message and delete it. ## Official sources and further reading We check our pages against official advice from the organisations themselves and from government agencies. - [How to spot scams](https://www.chase.com/digital/resources/privacy-security/security/how-to-spot-scams) (Chase) - [How you can protect yourself](https://www.chase.com/digital/resources/privacy-security/security/how-you-can-protect) (Chase) - [What is smishing](https://www.chase.com/personal/credit-cards/education/credit-score/what-is-smishing) (Chase) ### Got a message like this? Paste the message or link Check it free ### Still unsure? Describe what happened and our AI assistant will help, in any language. Ask TapSafely ### Seen this scam? Your report helps warn people in your area. [Report it](https://tapsafely.com/report) ### Free check tools - [Link checker](https://tapsafely.com/link-checker) - [QR code checker](https://tapsafely.com/qr-code-checker) - [Screenshot checker](https://tapsafely.com/screenshot-scam-checker) - [Scam glossary](https://tapsafely.com/scam-glossary) ## Related [Guide ### Bank impersonation and “safe account” scams A caller from your bank's "fraud team" says your money is at risk. 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