--- title: "Evri scam texts: how to spot a fake | TapSafely" url: https://tapsafely.com/scams/evri-scam-texts source: TapSafely description: "Is that Evri message real? The warning signs, Evri's real websites, how to check safely and where to report a fake." --- [Home](https://tapsafely.com/)/[Scam guides](https://tapsafely.com/scams/)/[Brand scams](https://tapsafely.com/scams/brands)/ Evri # Evri scam texts: how to spot a fake Scammers copy Evri because millions of people use it. Here's how to tell a fake Evri message from a real one, and what to do if you already clicked. By the TapSafely editorial team · Updated 16 September 2026 ## In short Evri says it will never ask you to pay or to reschedule a delivery by text or email, and will never ask you to install an app. Genuine Evri texts show the sender as Evri rather than a mobile number, and the only links are tracking links starting https://evri.link/. **Most common fake:** Text asking for a small fee to reschedule a missed delivery. **Safest check:** Track your parcel yourself at evri.com/track. Example · fake Evri message · Illustrative, links disabled Evri: We missed you today. Your parcel will be returned unless you rebook delivery and pay 1.20 GBP here: evri-rebook[.]top/pay An example fake Evri message with the warning signs highlighted. ## What Evri says Evri says it will never ask you to pay or to reschedule a delivery by text or email, and will never ask you to install an app. Genuine Evri texts show the sender as Evri rather than a mobile number, and the only links are tracking links starting https://evri.link/. Source: [Evri](https://www.evri.com/cyber-security) ## Common fake Evri messages - Text asking for a small fee to reschedule a missed delivery - Email with a generic Dear Customer greeting and an unfamiliar link - Message urging you to act quickly without giving real parcel details - Prompt to install an app to track or release a parcel - Unexpected parcels sent to you as part of a brushing scam ## Evri's real web addresses Genuine Evri links and emails use these domains. Look at the part just before the first single slash: **evri.com** is real, but **evri-support-center.com** or **evri.com.account-check.top** are not. - **evri.com** - **evri.link** - **hermes-europe.co.uk** - **myhermes.co.uk** Scammers can also hide a fake link behind real-looking text. [Learn how to read a web address](https://tapsafely.com/scams/phishing-links). ## How to check a Evri message safely 1. Track your parcel yourself at evri.com/track 2. Check the text sender shows as Evri, not a mobile number, and emails come from evri.com 3. Contact Evri using the details on evri.com, not the numbers or addresses in the message ## How to report a fake Evri message - Forward scam texts to 7726, free on most UK networks. [Official details on ncsc.gov.uk](https://www.ncsc.gov.uk/collection/phishing-scams/report-scam-text-message) - Forward scam emails to report@phishing.gov.uk. [Official details on evri.com](https://www.evri.com/cyber-security) Also report it to the official fraud service in your country. [See the worldwide list](https://tapsafely.com/been-scammed#where-to-report). ## If you clicked, paid or shared details ### Act quickly. It makes a difference. 1. If you entered card or bank details, call your bank now using the number on your card, and ask them to block the card. 2. If you entered a password, change it on the real Evri website or app and turn on two-step verification. 3. Expect follow-up calls or messages pretending to help. Never share one-time codes or move money to a "safe account". 4. Report the scam, then delete the message. More help: [Fake delivery texts and customs-fee scams](https://tapsafely.com/scams/fake-delivery-texts) and [what to do after a scam](https://tapsafely.com/been-scammed). ## Questions people ask Does Evri send messages asking for payment or personal details? Evri says it will never ask you to pay or to reschedule a delivery by text or email, and will never ask you to install an app. Genuine Evri texts show the sender as Evri rather than a mobile number, and the only links are tracking links starting https://evri.link/. How can I check if a Evri message is real? Track your parcel yourself at evri.com/track. Check the text sender shows as Evri, not a mobile number, and emails come from evri.com. Contact Evri using the details on evri.com, not the numbers or addresses in the message. How do I report a fake Evri message? Forward scam texts to 7726, free on most UK networks. Forward scam emails to report@phishing.gov.uk. I clicked a link in a fake Evri message. What should I do? Don't enter anything else. If you typed card or bank details, call your bank now using the number on your card. If you entered a password, change it on the real website and turn on two-step verification. Then report the message and delete it. ## Official sources and further reading We check our pages against official advice from the organisations themselves and from government agencies. - [How to spot and report fraud](https://www.evri.com/cyber-security) (Evri) - [Is this Evri text or email genuine?](https://www.evri.com/faqs/receiving-a-parcel/is-this-evri-text-email-genuine) (Evri) - [Scam missed parcel SMS messages](https://www.ncsc.gov.uk/guidance/scam-missed-parcel-sms-messages) (National Cyber Security Centre) ### Got a message like this? Paste the message or link Check it free ### Still unsure? Describe what happened and our AI assistant will help, in any language. Ask TapSafely ### Seen this scam? Your report helps warn people in your area. [Report it](https://tapsafely.com/report) ### Free check tools - [Link checker](https://tapsafely.com/link-checker) - [QR code checker](https://tapsafely.com/qr-code-checker) - [Screenshot checker](https://tapsafely.com/screenshot-scam-checker) - [Scam glossary](https://tapsafely.com/scam-glossary) ## Related [Guide ### Fake delivery texts and customs-fee scams Got a text saying your parcel is on hold until you pay a small fee? See how fake delivery texts work, the red flags, and… Read guide](https://tapsafely.com/scams/fake-delivery-texts)[Brand alert ### USPS scam texts: how to spot a fake USPS says it will not send you texts or emails unless you first asked for updates using a tracking number, and… How to spot it](https://tapsafely.com/scams/usps-scam-texts)[Brand alert ### Royal Mail scam texts: how to spot a fake Royal Mail says it only sends email and text notifications when the sender asked for them on a tracked service… How to spot it](https://tapsafely.com/scams/royal-mail-scam-texts)[Brand alert ### DHL scam messages: how to spot a fake DHL says the only payments it requests by email or SMS are customs duties and taxes, and a one-time passcode i… How to spot it](https://tapsafely.com/scams/dhl-scam-messages)