In short
Most common fake: Spoofed SMS messages that appear to come from Binance.
Safest check: Use Binance Verify on binance.com to check a link, email address, phone number or social account, no account needed.
Where to report it: Report scams through the Binance scam report page, the Report Scam button on a transaction, or Binance support chat.
What Binance says
Binance says it will never request funds or tokens through private communications, and warns that any message telling you to move your assets to a secure wallet is a scam. Source: Binance
Common fake Binance messages
These are the 4 shapes a fake Binance message usually takes. They are listed in the order we see them most often, and none of them is something Binance itself does.
- Spoofed SMS messages that appear to come from Binance
- Fake Binance support agents contacting you directly
- Threats that your account will expire unless you move assets to a secure wallet
- Fake social media or Telegram accounts impersonating Binance
Binance's real web addresses
Genuine Binance links and emails use these domains. Look at the part just before the first single slash: binance.com is real, but binance-support-center.com or binance.com.account-check.top are not.
- binance.com
Scammers can also hide a fake link behind real-looking text. Learn how to read a web address.
How to check a Binance message safely
- Use Binance Verify on binance.com to check a link, email address, phone number or social account, no account needed
- Turn on your anti-phishing code and ignore emails that do not show it
- Type binance.com yourself rather than using links in messages
How to report a fake Binance message
- Report scams through the Binance scam report page, the Report Scam button on a transaction, or Binance support chat. Official details on binance.com
Also report it to the official fraud service in your country. See the worldwide list.
If you clicked, paid or shared details
Act quickly. It makes a difference.
- If you entered card or bank details, call your bank now using the number on your card, and ask them to block the card.
- If you entered a password, change it at binance.com, typed into your browser yourself, and turn on two-step verification. Do not use any link from the message.
- Expect follow-up calls or messages pretending to help, sometimes claiming to be from Binance security. Never share one-time codes and never move money to a "safe account".
- Report scams through the Binance scam report page, the Report Scam button on a transaction, or Binance support chat, then delete the message.
More help: Crypto and investment scams and what to do after a scam.
How to protect yourself next time
Watch for anyone using your identity
If you shared ID documents, card details or a Social Security number, monitoring can alert you when someone opens credit or accounts in your name.
Free: In the US, a credit freeze at Equifax, Experian and TransUnion is free and blocks most new-credit fraud. Elsewhere, ask your bank and your credit reference agency about fraud alerts.
- Aura Partner link US identity theft protection with credit monitoring and fraud insurance.
Keep security software with web protection on your devices
It blocks many known scam and malware websites and warns about dangerous apps. That matters most if you installed an app or "support" tool someone asked you to.
Free: Keep your phone and browser updated, and leave Google Play Protect or Microsoft Defender switched on. Both are free.
- Bitdefender Partner link Security suite for phone and computer with web and scam protection.
Compare the tools that help, and what each costs
Links marked Partner link may earn us a commission, at no cost to you. It never changes our advice, and the free option always comes first. Affiliate disclosure.
Questions people ask
Does Binance send messages asking for payment or personal details?
Binance says it will never request funds or tokens through private communications, and warns that any message telling you to move your assets to a secure wallet is a scam.
How can I check if a Binance message is real?
Use Binance Verify on binance.com to check a link, email address, phone number or social account, no account needed. Turn on your anti-phishing code and ignore emails that do not show it. Type binance.com yourself rather than using links in messages.
How do I report a fake Binance message?
Report scams through the Binance scam report page, the Report Scam button on a transaction, or Binance support chat.
I clicked a link in a fake Binance message but did not enter anything. Am I at risk?
Opening a link is far less serious than filling one in. Close it, and if you need your account, reach it by typing binance.com yourself. Clicking does tell the sender your number is live, so expect more messages for a while: report scams through the binance scam report page, the report scam button on a transaction, or binance support chat.
Have you had this one?
Tell other people what the message said and how it reached you. It helps someone recognise it before they tap.
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Official sources and further reading
We check our pages against official advice from the organisations themselves and from government agencies.
- Binance Verify (Binance)
- How to Prevent Phishing Attacks (Binance)
- How to Report Scams on Binance Support (Binance)