In short
Binance says it will never request funds or tokens through private communications, and warns that any message telling you to move your assets to a secure wallet is a scam.
Most common fake: Spoofed SMS messages that appear to come from Binance.
Safest check: Use Binance Verify on binance.com to check a link, email address, phone number or social account, no account needed.
What Binance says
Binance says it will never request funds or tokens through private communications, and warns that any message telling you to move your assets to a secure wallet is a scam. Source: Binance
Common fake Binance messages
- Spoofed SMS messages that appear to come from Binance
- Fake Binance support agents contacting you directly
- Threats that your account will expire unless you move assets to a secure wallet
- Fake social media or Telegram accounts impersonating Binance
Binance's real web addresses
Genuine Binance links and emails use these domains. Look at the part just before the first single slash: binance.com is real, but binance-support-center.com or binance.com.account-check.top are not.
- binance.com
Scammers can also hide a fake link behind real-looking text. Learn how to read a web address.
How to check a Binance message safely
- Use Binance Verify on binance.com to check a link, email address, phone number or social account, no account needed
- Turn on your anti-phishing code and ignore emails that do not show it
- Type binance.com yourself rather than using links in messages
How to report a fake Binance message
- Report scams through the Binance scam report page, the Report Scam button on a transaction, or Binance support chat. Official details on binance.com
Also report it to the official fraud service in your country. See the worldwide list.
If you clicked, paid or shared details
Act quickly. It makes a difference.
- If you entered card or bank details, call your bank now using the number on your card, and ask them to block the card.
- If you entered a password, change it on the real Binance website or app and turn on two-step verification.
- Expect follow-up calls or messages pretending to help. Never share one-time codes or move money to a "safe account".
- Report the scam, then delete the message.
More help: Crypto and investment scams and what to do after a scam.
Questions people ask
Does Binance send messages asking for payment or personal details?
Binance says it will never request funds or tokens through private communications, and warns that any message telling you to move your assets to a secure wallet is a scam.
How can I check if a Binance message is real?
Use Binance Verify on binance.com to check a link, email address, phone number or social account, no account needed. Turn on your anti-phishing code and ignore emails that do not show it. Type binance.com yourself rather than using links in messages.
How do I report a fake Binance message?
Report scams through the Binance scam report page, the Report Scam button on a transaction, or Binance support chat.
I clicked a link in a fake Binance message. What should I do?
Don't enter anything else. If you typed card or bank details, call your bank now using the number on your card. If you entered a password, change it on the real website and turn on two-step verification. Then report the message and delete it.
Official sources and further reading
We check our pages against official advice from the organisations themselves and from government agencies.
- Binance Verify (Binance)
- How to Prevent Phishing Attacks (Binance)
- How to Report Scams on Binance Support (Binance)